itachi
Fresh out of Home 3
Posts: 8
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Post by itachi on Mar 3, 2016 16:46:51 GMT
Hello. i wanted back to the game but i had wierd error when i put the name and password. i think its SafeGuard problem... i reinstalled Win10 and got ip safeguard error (in megaten) its my main PC (have more one) and i cant log in this pc and the other one ... i can't off the safeguard coz i cant login... i need get email from the game bbut i forgot my email... have any way to delete safeguard or just login without enter email ? i sent email to support@megatenonline.com and got this: pls any1 .. i want play game again o.o
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puckle
Licensed DB
Quest hunt termination.Zero state.
Posts: 32
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Post by puckle on Mar 3, 2016 17:20:15 GMT
If you read this message from your e-mail, then how come you forgot your e-mail? It's a paradox. I had the same issue. I checked the spam or junk folder. Usually, they send you the link, which, when pressed redirects you to their safe login screen. Just log in the official website. If you manage to do so, then you can join the game too. If you know about safeguard, then you probably know how to turn it off. If not, then when you log in the official website, try changing the profile options and find that option, where it should say safeguard. Obviously, if you're not good with Japanese, better use Chrome to translate the page. I hope it helps :3
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itachi
Fresh out of Home 3
Posts: 8
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Post by itachi on Mar 3, 2016 17:42:32 GMT
If you read this message from your e-mail, then how come you forgot your e-mail? It's a paradox. I had the same issue. I checked the spam or junk folder. Usually, they send you the link, which, when pressed redirects you to their safe login screen. Just log in the official website. If you manage to do so, then you can join the game too. If you know about safeguard, then you probably know how to turn it off. If not, then when you log in the official website, try changing the profile options and find that option, where it should say safeguard. Obviously, if you're not good with Japanese, better use Chrome to translate the page. I hope it helps :3 hi. i just use my main email to sent email to megaten support .. its no my game account email.
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puckle
Licensed DB
Quest hunt termination.Zero state.
Posts: 32
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Post by puckle on Mar 3, 2016 18:08:18 GMT
Well, then you need to find out your e-mail login info. Otherwise, I don't see any other way.
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itachi
Fresh out of Home 3
Posts: 8
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Post by itachi on Mar 5, 2016 13:24:45 GMT
Well, then you need to find out your e-mail login info. Otherwise, I don't see any other way. hi.. new problem.. all my alts e-mails deleted.. ithink my main account deleted too ... i just no use this email for long time -.-. my email in Gmail (@gmail.Com)
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puckle
Licensed DB
Quest hunt termination.Zero state.
Posts: 32
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Post by puckle on Mar 5, 2016 18:33:18 GMT
Well, then you need to find out your e-mail login info. Otherwise, I don't see any other way. hi.. new problem.. all my alts e-mails deleted.. ithink my main account deleted too ... i just no use this email for long time -.-. my email in Gmail (@gmail.Com)Then you will have to start from the beginning, with a new e-mail. This is the only way . Oh, and if you ever try buying a character ticket from Cave, try not to delete the character, because they do not refund them. It happened to me before.
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